When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and note that it is very important that you contact us to get the results.

How do I get my Results?

• By phoning 0121 687 3055 (option 3) between 14:30 and 16:30.
• On the NHS Health App (more information below).
• Using online services - click on the picture below (please note, by clicking the picture below you will be taken to an external site. To return to the UMP site, please select the tab at the top of the screen).
• Only call once sufficient time has elapsed: this is usually 3 days for most tests.
• Histology results after minor surgery, testosterone, X-Rays and vitamin D tests take longer with histology taking up to a month for us to receive your results. 

Our reception staff are not qualified to comment on results but will relay instructions left by the viewing doctor and ask you either to speak to a nurse or make any necessary follow-up appointment with the doctor who requested the test.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them. We cannot give out results over the front desk.

The NHS App allows you to access a range of NHS services. You can download the NHS App on your phone or tablet. You can also access the same services in a web browser by logging in through the NHS website.

You must be aged 16 or over to use the NHS App. You also need to be registered with a GP surgery in England or the Isle of Man. Find out more about who can use the NHS App.

A blood test is when a sample of blood is taken for testing in a laboratory. Blood tests have a wide range of uses and are one of the most common types of medical test. For example, a blood test can be used to:

• assess your general state of health
• confirm the presence of a bacterial or viral infection
• see how well certain organs, such as the liver and kidneys, are functioning

A blood test usually involves the phlebotomist taking a blood sample from a blood vessel in your arm and the usual place for a sample is the inside of the elbow or wrist, where the veins are relatively close to the surface. Blood samples from children are most commonly taken from the back of the hand. The childs hand will be anaesthetised (numbed) with a special cream before the sample is taken.

You can find out more about blood tests, their purpose and the way they are performed on the NHS Choices website.

An X-Ray is a widely used diagnostic test to examine the inside of the body. X-Rays are a very effective way of detecting problems with bones, such as fractures. They can also often identify problems with soft tissue, such as pneumonia or breast cancer.

If you have an X-Ray, you will be asked to lie on a table or stand against a surface so that the part of your body being X-Rayed is between the X-Ray tube and the photographic plate.

An X-Ray is usually carried out by a radiographer, a healthcare professional who specialises in using imaging technology, such as X-Rays and ultrasound scanners.

You can find out more about X-Ray tests, how they are performed, their function and the risks by visiting the NHS Choices website.