You can request your repeat prescription from the surgery in a number of ways:
- online via the link at the top of this page (if you order online and need to get back to the UMP website, please click the tab labelled University Medical Practice at the top of the page)
- via the NHS Health App (please note, if you need to get back to the UMP website, please click the tab labelled University Medical Practice at the top of the page)
- calling POD, using the direct telephone number 0121 468 0459 (for more information follow this link). Or by calling 0121 687 3055 and selecting option 1.
- at the surgery, using your prescription order form (the list of medication attached to the right hand side of your prescription)
- by post, using the right hand side of your prescription
If you provide us with a SAE we will return the prescription ASAP: this is particularly useful if you are away from Birmingham.
Medication should only be ordered when it is needed. Check how much medication you have left and only order a new prescription when you have between 5-7 days’ of medication remaining. You will need to allow 2-3 working days for the prescription to be issued. You can let the practice know if there is a reason why you need to order your medication earlier than usual, for example, you will be away when your prescription runs out.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Vulnerable or Housebound Patients
We will still have an arrangement with several local pharmacies in Selly Oak, Five Ways and Harborne that enables those of a vulnerable disposition or with a specific need to order repeat prescriptions directly from the pharmacy. In these cases the medication will be available for collection 1-2 working days after the request.
This service is free and all you need to do is to take your re-order slip to the pharmacy of your choice and enquire about this service. Please note that if a medication review is due then the pharmacy will not be able to obtain your prescription and they will ask you to book an appointment with your usual doctor.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen pharmacy directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For a list of pharmacies, please click here
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
We also offer an online booking and home delivery service with Pharmacy2U.
Visit their website for further information and ordering.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.