Appointments can be pre-booked up to 2 weeks in advance, we offer F2F and Telephone Appointments.
We offer same day appointments which can be booked by calling us at 08:00 and 13:45.
If a clinician needs to see you face-to-face they will arrange this themselves after a telephone triage.
Appointments System
Appointment booking by telephone
Our phone system has a call-waiting and queueing system to make contacting us easier: Despite this, getting through can be difficult at peak times due to the volume of calls so please be patient.
Our same day appointments are released Monday to Friday at 8AM and 13:45PM, and routine appointments can be booked throughout the day up to 2 weeks in advance.
If you need to cancel an appointment you already have booked, you can do this by using the cancellation link on the appointment reminder SMS you receive. Or you can call the Practice on 0121 687 3055 and cancel over the phone.
Contact us Online using Online Triage
You contact the Practice for NON URGENT Medical or Admin Queries using this link HERE
Urgent Medical Problems
For medical concerns that require Urgent Attention and problems that cannot wait until the next appointment will be dealt with on the same day by the duty doctor or nurse practitioner on a first come first served basis between 09:00 to 11:00 and 14:00 to 16:30.
Our nurse practitioners deal with the majority of urgent medical problems including emergency contraception.
Nurse Appointments
Our highly trained nursing team offers appointments for:
- Women’s Services including Contraception and Smears
- Travel Advice and Immunisations
- Children’s Vaccinations
- Dressings and Wound Care
- Minor Injuries and illnesses such as sore throats, influenza, diarrhoea and vomiting, bladder infections and conjunctivitis
- NHS Health Checks (by invitation for over 40s)
- Long-term condition review (e.g. for diabetes, asthma and COPD)
- Blood Pressure Checks
Nurse appointments are available between 8:30 and 17:00 thorughout the week, including some lunchtime appointments. The appointments can be pre-booked and some limited availability on the day.
Phlebotomy
Blood test appointments are available everyday at the Practice. Please call reception to arrange blood test as these appointments cannot be booked online or through the app.
Blood tests have to be requested by a clinician so please make sure you have spoken to a GP before you try and book an appointment.
For more information on tests and results visit this page.
Appointments Available When We Are Closed
- The Extended Access Service is an extension of your usual primary care service. It makes it easier for you to get an appointment at a time that suits you, this includes evenings and weekends.
- This service offers appointments at times over and above those currently available, including on weekdays until 19:45 and also some appointments on Saturdays.
Click on the image opposite for full information.
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, please call reception before 10:00.
Phone the practice on 0121 687 3055 (option 2).
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.