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Noticeboard

REGISTERING AS A PATIENT WITH THE UNIVERSITY MEDICAL PRACTICE

The Partners and staff of the University Medical Practice would like to welcome all first year students. If you are considering registering as a Patient with us, please follow this link to our on line registration form and select the "How to register" Tab.

  

EXTENDED ACCESS TO EVENING AND WEEKEND APPOINTMENTS

Evening and weekend appointments are available from mid-September 2018 at either Lordswood House Medical Practice or The Royal Orthopaedic Hospital for patients who are registered with University Medical Practice. Please check your post Code before making an appointment. 

Please follow the Extended Access link to find out more.

 

Repeat Prescription ordering? 

Please take a look at "Clinics and Services"

Contraception Appointment?

Please book in with a member of our Nursing staff.

Changed Address?

Please update the practice if you have changed address or telephone number - it is vital that we have correct contact details.  Please select the Online Services from our Quick Links menu on the right. You must live within our practice area to remain registered with us - look at the practice area map in the New Patients tab to check where you live.

Car Park

The University has introduced Pay & Display around our car park at the back of the surgery. Patients attending the surgery for 90 minutes or less can park without charge in the car park area closest to the surgery.

Named Doctor

All patients have a named doctor and you will be informed who that is when you register for the first time. However we have an "open list policy" which means you are welcome to see whichever doctor you choose but we would strongly advise trying to see a consistent doctor, especially for long term health conditions. Please see here for more information.

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We have had our Care Quality Commission visit - see their  report on our services.

Practice Survey Reporting

Improving Practice Questionnaire

University Medical Practice Report - April 2018

 

The Improving Practice Questionnaire (IPQ) is a well-established questionnaire widely used in the UK.

Since 2004, over 3,000,000 patients have completed an IPQ providing valuable patient feedback to over 4,000 practices and over 16,000 health practitioners, many of these practices and health practitioners having completed the survey on more than one occasion.

Extensive published validation studies have established that the IPQ is a reliable and sensitive tool: accurately measuring patient satisfaction in designated areas and is sensitive to change - if the IPQ is carried out on more than one occasion any change in patient perception of service can be clearly and reliably monitored.

This poster outlines the feedback that has been collected and analysed from a sample of 719 of our patients taken over two routine weeks. Further information on the findings can be had from the Practice Manager on 01216873080


Download the Patient Participation Group Report 2012-13



 
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