Improving Practice Questionnaire
University Medical Practice Report - April 2018
The Improving Practice Questionnaire (IPQ) is a well-established questionnaire widely used in the UK.
Since 2004, over 3,000,000 patients have completed an IPQ providing valuable patient feedback to over 4,000 practices and over 16,000 health practitioners, many of these practices and health practitioners having completed the survey on more than one occasion.
Extensive published validation studies have established that the IPQ is a reliable and sensitive tool: accurately measuring patient satisfaction in designated areas and is sensitive to change - if the IPQ is carried out on more than one occasion any change in patient perception of service can be clearly and reliably monitored.
This poster outlines the feedback that has been collected and analysed from a sample of 719 of our patients taken over two routine weeks. Further information on the findings can be had from the Practice Manager on 01216873080