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Noticeboard

THE PRACTICE WILL BE CLOSING AT 15:00hrs ON CHRISTMAS EVE AND NEW YEARS EVE

THE NORMAL OUT OF HOURS SERVICE WILL BE AVAILABLE DURING EARLY CLOSURE

EXTENDED ACCESS TO EVENING AND WEEKEND APPOINTMENTS

Evening and weekend appointments are available from mid-September 2018 at either Lordswood House Medical Practice or The Royal Orthopaedic Hospital for patients who are registered with University Medical Practice. Please check your post Code before making an appointment. 

Please follow the Extended Access link to find out more.

 

Repeat Prescription ordering? 

Please take a look at "Clinics and Services"

Contraception Appointment?

Please book in with a member of our Nursing staff.

Changed Address?

Please update the practice if you have changed address or telephone number - it is vital that we have correct contact details.  Please select the Online Services from our Quick Links menu on the right. You must live within our practice area to remain registered with us - look at the practice area map in the New Patients tab to check where you live.

Car Park

The University has introduced Pay & Display around our car park at the back of the surgery. Patients attending the surgery for 90 minutes or less can park without charge in the car park area closest to the surgery.

Named Doctor

All patients have a named doctor and you will be informed who that is when you register for the first time. However we have an "open list policy" which means you are welcome to see whichever doctor you choose but we would strongly advise trying to see a consistent doctor, especially for long term health conditions. Please see here for more information.

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We have had our Care Quality Commission visit - see their  report on our services.

Practice Management

Mr Simon Frend (m)

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Kim Taylor (f)

Kim is the Deputy Practice Manager and works along side the Practice Manager to maintain a high quality, patient focused community practice.

Administration

Mrs Mary Moore (f)

Data entry

Mrs Christine Jones (f)
Data entry

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, and dealing with patient records.

Ms Ruby Akhter (f)
Mrs Samina Ali (f)
Mrs Chris Green (f)
Ms Bridget Porter (f)
Mrs Cath Redmond (f)
Mrs Sue Durbridge (f)

Secretaries

Mrs Debbie Cresswell (f)
 
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