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Noticeboard

GDPR

PRACTICE PRIVACY NOTICE

University Medical Practice has a legal duty to explain how we use any personal information we collect about you, as a registered patient at the practice. Staff at this practice maintain records about your health and the treatment you receive in electronic and paper format.

 

What information do we collect about you?

 

We will collect information such as personal details, including name, address, next of kin, records of appointments, visits, telephone calls, your health records, treatment and medications, test results, X-rays, etc. and any other relevant information to enable us to deliver effective medical care.

 

How we will use your information

 

Your data is collected for the purpose of providing healthcare services; however, we can disclose this information if it is required by law, if you give consent or if it is justified in the public interest. The practice may be requested to support research; however, we will always gain your consent before sharing your information.

 

In accordance with the Health and Social Care Act 2012, the care data programme enabled patient data to be collected by the Health and Social Care Information Centre (HSCIC) for quality and safety purposes. In addition, it is possible for us to share your data with other healthcare providers in order to provide you with a high level of care.

 

Maintaining confidentiality and accessing your records

 

We are committed to maintaining confidentiality and protecting the information we hold about you. We adhere to the Data Protection Act 1998 (DPA), the NHS Codes of Confidentiality and Security, as well as guidance issued by the Information Commissioner’s Office (ICO). You have a right to the information we hold about you, and if you would like to access this information, you will need to complete a Subject Access Request (SAR). Please ask at reception for a SAR form and you will be given further information.

  

Risk stratification

 

Risk stratification is a mechanism used to identify and subsequently manage those patients deemed as being at high risk of requiring urgent or emergency care. Usually this includes patients with long-term conditions, e.g. cancer. Your information is collected by a number of sources, including University Medical Practice; this information is processed electronically and given a risk score which is relayed to your GP who can then decide on any necessary actions to ensure that you receive the most appropriate care.

 

Invoice validation

 

Your information may be shared if you have received treatment to determine which Clinical Commissioning Group (CCG) is responsible for paying for your treatment. This information may include your name, address and treatment date. All of this information is held securely and confidentially; it will not be used for any other purpose or shared with any third parties.

 

Opt-outs

 

Should you wish to opt out of data collection, please contact a member of staff who will be able to explain how you can opt out and prevent the sharing of your information; this is done by registering a Type 1 opt-out, preventing your information from being shared outside this practice.

 

What to do if you have any questions

 

Should you have any questions about our privacy policy or the information we hold about you, you can:

  • Contact us via email at admin.umpsbpct@nhs.net - please include in the subject line – PP request FOA Practice Manager
  • Write to the practice at The University Medical Practice 5 Pritchatts Rd Edgbaston Birmingham B15 2QU
  • Ask to speak with the Practice Manager, or their deputy

 

Changes to our privacy policy

We regularly review our privacy policy and any updates will be published on our website, in our newsletter and on posters to reflect the changes. This policy is to be reviewed [24th April 2019].

 

  

Repeat Prescription ordering? 

Please take a look at "Clinics and Services"

Contraception Appointment?

Please book in with a member of our Nursing staff.

Changed Address?

Please update the practice if you have changed address or telephone number - it is vital that we have correct contact details.  Please select the Online Services from our Quick Links menu on the right. You must live within our practice area to remain registered with us - look at the practice area map in the New Patients tab to check where you live.

Car Park

The University has introduced Pay & Display around our car park at the back of the surgery. Patients attending the surgery for 90 minutes or less can park without charge in the car park area closest to the surgery.

Named Doctor

All patients have a named doctor and you will be informed who that is when you register for the first time. However we have an "open list policy" which means you are welcome to see whichever doctor you choose but we would strongly advise trying to see a consistent doctor, especially for long term health conditions. Please see here for more information.

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We have had our Care Quality Commission visit - see their  report on our services.

University Medical Practice Flu clinics 2017

                                                                                                                                                                                                         

The following clinics are by INVITATION ONLY if you have received a letter or a text from the Surgery, offering you a vaccination against Influenza.

You can have your vaccination without an appointment on any of the following dates in November.

 

Mon 13th  2.30pm - 5.00pm    Weds 15th 9.30 – 12.00    Thurs 16th 2pm - 4.30pm

 

The following booked clinics are also available – appointments can be made now in person, by telephone or online for:

 

Saturday 11th: 10 to 12   and   Tues 14th: 5pm to 7pm

 

As you are aware, flu vaccination is recommended for all those over the age of 65 along with patients of all ages suffering from heart disease, diabetes, lung diseases such as bronchitis and asthma, liver disease and some patients with cancer. We are also offering vaccination to those who care for vulnerable patients. The vaccine provides a high degree of protection against influenza. Children aged 2 to 9 will receive 2 doses of a nasal vaccine four weeks apart [if they have not had flu vaccination before] as it is more effective than an injection. The nasal vaccine is not effective for children under 2 years. Please note that as we use an automated call system, 2 , 3 and 4  year old  children may get  two invitations as all children in this age group, not those just a risk are being offered vaccination this year. Pregnant women may also receive 2 invitations for the same reason.

If you have an egg allergy, please tell the Nurse before your vaccination, as this is one of the few contraindications to having the vaccination. 

If you do not wish to have the flu vaccination to be given to you or your child or have already had it elsewhere, please e-mail us on: admin.umpsbpct@nhs.net starting your message with “Seasonal Flu decline” and your NHS number

 

Seasonal Flu Vaccination

Flu (also known as influenza) is a highly infectious illness caused by the flu virus. It spreads rapidly through small droplets coughed or sneezed into the air by an infected person.   For most people, flu is unpleasant but not serious. You will usually recover within a week.

Studies have shown that flu vaccines provide effective protection against the flu, although protection may not be complete and may vary between people. Protection from the vaccine gradually decreases and flu strains change over time. Therefore, new vaccines are made each year and people at risk of flu are encouraged to be vaccinated every year.

The flu vaccination is offered to people in at-risk groups. These people are at greater risk of developing serious complications if they catch flu, such as pregnant women and elderly people.

 
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